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Reward Manager
River Island
London - Greater London
With more than 60 years of history in the bag, ours is a brand with an impressive heritage. Style is well and truly in our blood. As well as UK and Ireland, we are represented globally through our stores in Western Europe, Eastern Europe, Middle East and Asia. Our e-commerce business is helping to set the trend globally, shipping to 125 countries whilst also growing our presence on the world’s leading digital fashion marketplaces.

Our people make all the difference. Just as the River Island name pulls customers in off the high street and inspires them to buy online, our employer brand turns the heads of talented people, inspiring them to join, stay and grow with us. 

Reward Manager

Are you an experienced Reward Manager with experience of working in a multi-site fast paced retail business? Reporting to the HR Director you will play a key role in further developing and improving our approach to reward across the business.

Key responsibilities include:

  • Responsible for contributing to and delivery of the reward strategy
  • Primary point of contact for pay and benefit programmes, processes and policies across UK and Europe
  • Planning and delivery of the annual pay review process and recommending improvements
  • Ensuring that bonus plans are calculated and administered correctly in UK and Europe
  • Completing annual salary surveys and reporting on market position and other insights
  • Responsible for the set up and effective administration of benefits initiatives across UK and Europe
  • Provide pay recommendations to support with external hires and internal moves
  • Proactively brings market intelligence to key business decisions to ensure our pay and benefit programmes are both relevant and competitive
  • Responsible for efficiently managing existing and future benefits Schemes (e.g. Private healthcare, Childcare Vouchers, voluntary benefits platform)
  • Responsible for communication and branding regarding our benefits package
  • Working collaboratively with HR Services, Payroll and wider HR teams to ensure efficient and effective delivery of reward programmes
  • Supporting and maintaining accurate employee pay data within the HR system
  • Providing accurate management information and data on a regular basis, reporting on and evaluating current reward and incentive practices
  • Overseeing the delivery of employee surveys and suggesting improvements
  • Managing the annual reward and social activity budget across UK and Europe
  • Providing leadership and coaching to the Fleet Operations Manager and Reward Analyst
  • Keeping up to date with legislative requirements within the UK and Europe and implementing C&B changes as required

Suitable candidates must demonstrate the following:

Essential requirements:

  • Degree level qualified or equivalent e.g. CIPD level qualification
  • Experience of supporting/administering Reward and incentive processes in a retail environment
  • Excellent verbal and written communication skills
  • Has a legacy of delivering change and improved reward processes in previous businesses
  • Great influencer through building relationships as much as technical knowledge
  • Strong organisational skills with high level of integrity and discretion
  • Ability to work in a dynamic and fast paced environment
  • Experience of working with different HR systems, ideally Oracle
Desirable requirements:

  • Experience of administering Reward and Incentive processes in a multi-national business
  • Desire to work in fashion retail
  • Experience of working effectively in a less structured environment
  • High attention to detail and accuracy and adherence to agreed processes
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